Today we are removing European-based charts from our system. As I mentioned in a couple of previous announcements, we did not receive the support we needed from our customers to justify the increased cost of providing European data on our website.
At this point, everyone who is a paying subscriber for one of our European services should have been contacted by our billing team with the options available to them. Those that chose to stay with StockCharts (yea!) and focus on North American markets will notice that their account has now been converted into an ExtraRT account.
If for some reason you are a paying subscriber to one of our European services and you did not hear from us, please contact our Customer Support team immediately.
If you disagree with this decision and are disappointed/frustrated/furious/unhappy/etc. an online iPetition has been started where you can let us know that you think we should bring back our European service. Click here to sign it. We will be watching that petition to see if it gets enough signatures to justify adding that data back.
In case you are wondering about specifics, this change means that we are:
- Removing all LSE and Euronext ticker symbols (.L, .DE and .EU) from our system.
- Deleting all saved charts that reference .L, .DE or .EU symbols
- Removing all predefined scan results based on LSE, German or Euronext stocks
- Deleting all Bullish Percent symbols that are based on LSE, German or Euronext stocks
- Converting all European stock indexes back into "End-of-Day" indexes - specifically $DAX,$AEX,$BEL,$CAC,$N100,$N150,$PSI, and $FTSE
- Remove LSE, German or Euronext based groups from our scanning tools
Again, we are not happy about this change and are doing it because it is necesary from a business perspective. Hopefully there will come a point in the future where this data can be reincorporated into the website in a more successful manner.