StockCharts.com - Blogs

If you are having problems seeing up-to-date charts and information on our website your browser has "cached" an earlier copy of things on your local hard disk and is now using that old version instead of the new version from our website. To fix this problem, you can clear your browser's "Temporary File Cache". Here's how to clear your cache if you are using Firefox 16.0.

Note: These are the steps for Internet Explorer 8 under Windows XP. Things may be slightly different in other environments. Click here if you are using the Firefox browser. 

If you are having problems seeing up-to-date charts and information on our website, it may be because your browser has "cached" an earlier copy of things on your local hard disk and is now using that old version instead of the new version from our website. To fix this problem, you can clear your browser's "Temporary File Cache." Here's how to clear your cache if you are using Internet Explorer 8.

If your chart image is not appearing and you have followed all steps outline in our FAQ about what to do if you see a Red X then it is possible that Firefox is blocking images from appearing. Below are the steps to follow to check in Firefox if "load images automatically" is enabled.

If you are having problems seeing up-to-date charts and information on our website, it may be because your browser has "cached" an earlier copy of things on your local hard disk and is now using that old version instead of the new version from our website. To fix this problem, you can clear your browser's "Temporary File Cache." Here's how to clear your cache if you are using Firefox 3.

Our ChartNotes annotation tools uses the Java plug-in to do its thing. If you try to annotate a really large chart, Java may run out of memory since, by default, it is limited to only 64MB of your computer's memory space. In this tutorial, we'll show Mac users how they can allow Java to access more memory, thus allowing ChartNotes to work with really large charts. (Note: Click here if you use Windows.)

Our ChartNotes annotation tool uses the Java plug-in to do its thing. If you try to annotate a really large chart, Java may run out of memory since, by default, it is limited to only 64MB of your computer's memory space. In this tutorial, we'll show Windows users how they can allow Java to access more memory, thus allowing ChartNotes to work with really large charts. (Note: Click here if you use a Mac.)

If you are having problems with one or all of our Java-based tools - e.g., ChartNotes, PerfCharts, MarketCarpets, etc. - we may ask you to send us the "Java Console Log" so that we can see what the problem is. Here are the steps for doing that if you are using a Mac.  (Note: Click here if you use Windows.)

If you are having problems with one or all of our Java-based tools - e.g., ChartNotes, PerfCharts, MarketCarpets, etc. - we may ask you to send us the "Java Console Log" so that we can see what the problem is. Here are the steps for doing that if you are using Windows.  (Note: Click here if you use a Mac.)

In order to get StockCharts.com to work properly, your web browser must be configured to accept all "web cookies" from our servers. Here are the steps for ensuring that your browser is properly configured...

Note: These are the steps for Internet Explorer under Windows XP. Things may be slightly different in other environments. Click here for Firefox instructions.

In order to get StockCharts.com to work properly, your web browser must be configured to accept all "web cookies" from our servers. Here are the steps for ensuring that your browser is properly configured...

Note: These are the steps for Firefox 3.x under Windows XP. Things may be slightly different for other computers.